A man was fined for time he spent finding a parking space and queuing to buy a ticket.
Paul Adams, 55, is from Stoke-on-Trent but regularly visits Cornwall and spends a lot of that time in St Ives.
He touched down in the surfing town for the October half term and during his stay parked at the Laundrette car park, Cornwall LIve reports.
Paul claims he paid for an £8.50 ticket, which would have allowed him to stay parked at the spot all day.
But some time later he received a £60 fine from Armtrac Security Services Ltd, who run the Laundrette site and countless other car parks across the UK.
As Paul read the notice, he was shocked to find he was being charged for the 15 minutes he waited to find a spot and the 10 minutes he waited in a queue to buy a ticket at the machine.
When he arrived on October 25, the car park was jammed with cars trying to find a space – the reason why it took him so long.
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The parking area was busy on the day Paul visited, and he had to wait 15 minutes to find a spot
The 55-year-old said it was a very busy day when he arrived on October 25
And when he appealed the decision, the fine was upheld by Armtrac, he said.
Their response, seen by Cornwall Live, read: "Our records show that the notice was correctly issued as your vehicle was parking in breach of the terms and conditions of parking.
"All motorists have a duty to care to abide by the clearly displayed terms and conditions of parking in return for permission to park on the site and Armtrac Security Services have a duty of care to the landowner to ensure the clearly displayed terms and conditions of parking are being adhered to."
Armtrac said Mr Adams' vehicle had "no valid cashless session or valid ticket" for 24 minutes.
Mr Adams said with that logic he would have to either pay within a minute of arriving at the car park or before he entered.
He explained he was charged £60 which he has since paid to avoid 'over-zealous recovery' and added he didn’t want some ‘fat bald bloke’ knocking at his door.
He said: "We visit St Ives regularly and use the car park and haven't had an issue in 30 years.
"I feel it needs to be publicised. Everyone using that car park needs to know the risk they take.
"That is over and above what you would normally accept as being reasonable."
Mr Adams says each time his family visits St Ives, which is a handful of times each year, they spend a lot of money in the local economy.
They've been coming to Cornwall ever since his daughter was born and she's now 31-years-old.
But this year they were one of a huge group of tourists who flocked to Cornwall as overseas travel was limited.
This meant Cornwall was "at capacity" and booking into accommodation, a local restaurant or even finding a parking space became difficult and with Covid still rife many people weren't comfortable using public transport.
Mr Adams said: "I drove onto the car park and waited for a space. I didn't want to be sitting on a bus from the park and ride.
"So I waited 14 minutes until a space opened and then got in the queue and paid £8.50.
"I find the fact they charged us £60 because we were waiting for a space very unfair when we also paid a day's parking."
He added: "It's fraudulent."
Mr Adams said it may be that you only have 10 minutes to find a parking space and buy a ticket but he didn’t see anything to suggest so.
Meanwhile in the failed appeal, seen by CornwallLive, there was no mention of this either.
Armtrac Security Services Ltd has been contacted for a comment.